JOB OPPORTUNITY:   Day RCW

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Position Type:             Full-Time

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Start Date:                   October, 2025

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Accountable to:          Executive Director

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Purpose of Position:  Ensuring that residents have the knowledge and resources they need live successfully at Villa Rosa

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OVERALL EXPECTATIONS:

• To coordinate the overall care of residents to ensure they have what they need.

• To model a calm, friendly, professional environment throughout the day.

• To de-escalate challenging individual or group situations.

• To work cooperatively and respectfully other staff members.

• To communicate appropriately and effectively within the team.

• To maintain confidentiality.

• To maintain strong professional boundaries with residents.

• To wear Required Personal Protective Equipment at all times as required.

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KEY RESPONSIBILITY AREA:  Resident Care

Specific Duties:

• Prepare intake bags to give to each new resident so that they have the shampoo, toothbrush, towel etc that they need.

• Teach each new resident the cleaning skills required to keep their personal clothing, bedroom and bathroom clean (this may need to be done frequently if there is an issue with FASD or other cognitive disability).

• If the House Manager is away, write a note about each resident under 18 or in care of CFS in their personal notes – ie. that they attended school and programs all day, or that they were sick on bedrest etc.

• Track donation requests from residents and assign donations such as car seats, swings, strollers, or bassinets with the House manager as they come in based on need and social worker requests.

• Be aware of cultural and regional differences with newcomers, Indigenous residents (who may be from up North and not used to our bathroom facilities etc.).

• Be a caring presence in the building for residents to feel comfortable asking questions or assistance when needed.

• Track resident or baby’s birthdays and write them on the calendar in the kitchen for the cook, as each new resident comes in (or cross off calendar when they move out).

• Take residents to the donation room as needed for maternity or baby clothes.

• Create chore list based on who is going to be in the building at lunch and supper (check awols, appointments, visits etc.)  and put on whiteboard.

• Restock canteen each Friday with all supplies so that weekend RCW’s have access to everything they need.

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KEY RESPONSIBILITY AREA:  Health Needs

Specific Duties:

• Check and replenish all bathrooms with toilet paper, soap, as well as locations needing hand sanitizer and paper towels.

• Ensure residents have what they need in terms of soap, deodorant, clothing, and other supplies.

• Work with other involved staff to deal with bedbugs when they occur, including packing up belongings and doing laundry for or with a resident when necessary.

• Conduct monthly lice checks with House Manager for all residents and follow up with shampooing and combing out nits in the clinic.

• If a resident is asking for bedrest or not getting up, checking with them on whether they are sick or in pain after each class and passing this information on to the social worker.

• Be available to residents to dispense medication from the clinic and accurately log particulars.

• Provide coverage to the Villa Rosa Support Worker for Clinic if they are away.

• Call and follow up with morning and lunchtime medications for residents.

• Complete incident reports for any lice, bedbugs or hospital visits etc during the day.

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KEY RESPONSIBILITY AREA:  Attendance

Specific Duties:

• Check both floors of the building continually for residents who are not in class or programs.

• Track resident’s attendance in school and programs at the beginning of each period (in conjunction with House Manager).

• Have a quick meeting at 3:30 each day with the classroom to assist them in filling in their attendance records.

• Take attendance and gather residents for group meeting on Mondays and let other staff know when all who are attending are there so they can begin.

• During a fire drill, account for everyone in both buildings and report to Executive Assistant.

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KEY RESPONSIBILITY AREA:  Cleaning

Specific Duties:

• Wash and put away dishes in the kitchen after breaks and before meals, and checking each time you pass and do dishes as needed.

• Check in with the cook regularly to assist before meals or breaks.

• Be available to clean and sanitize bedrooms when necessary.

• Wash and replace bedroom bathmats and towels weekly.

• General cleaning as needed.

• Friday morning follow up on any bedroom and bathroom checks that were incomplete the night before.

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KEY RESPONSIBILITY AREA:  Wake-ups and Breaks

Specific Duties:

• Assist and encourage residents to get up for class in the morning.

• Make 2 coffee pots and plug in kettle at 10:00 a.m. and 2:00 p.m. so it is ready for coffee breaks at 10:15 a.m. and 2:15 p.m.  Take coffee pots to the serving area.

• Get the snack from the kitchen and put on serving area by 10:10 a.m.

• At 10:30 a.m. and 2:30 p.m. announce that break is over and the dining room is closed.

• Stay in the dining room and living room area and help to encourage residents to get to class and programs.

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KEY RESPONSIBILITY AREA:  Coordination of Donations

Specific Duties:​

• Sort new and used donations as they come in, labeling and putting away things for immediate pickup by Flavie Laurent, to go to PNH, intake bags, Christmas, birthday bags, layettes etc.

• Continuously manage the upkeep of the new and used donation rooms.

• With the House Manager, keep track of requests and needs by residents so that you can easily make the decision when the next stroller or exersaucer (for instance) comes in as a donation.

• Prepare bingo prizes as requested.

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KEY RESPONSIBILITY AREA:  RCW Meetings

Specific Duties:

• When meetings resume again, work as the Evening RCW during RCW meetings once per month in the evenings so that the staff who are working that evening can attend (meetings are generally from 4-5:30 p.m. on the second Wednesday of the month.

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KEY RESPONSIBILITY AREA:  Christmas and Special Occasions

Specific Duties:

• Immediately after Christmas and through January, almost completely prepare for Christmas the next year from our current donations as well as from unused items from the past Christmas.  Clean up and put away all Christmas related items from the office and new donation room.

• Keep track all year when we receive appropriate donations of 25/40 items or more.

• Wrap and Assemble Christmas gifts in bags for residents and babies with approximate sizes of slippers, pajama pants and sleepers, outfit etc. and arrange under tree late for the party.  Always have 2 or 3 extra for new intakes.

• By October, advise Executive Director if additional gifts are needed for our standard gifts of pj pants, slippers etc.

• At least a month ahead check with social workers regarding an estimated number and ages of additional children attending and start to prepare.  Ensure any children attending have age appropriate wrapped gift from Santa.  A week before confirm and prepare.  Again, have extra for unexpected additions.

• Set up dining room with applicable decorations (fall leaves at Thanksgiving, candles at Christmas etc.) including at least 4 extra tables.

• Assist during the day in the food preparation and cleanup.

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KEY RESPONSIBILITY AREA:  Shift Change

Specific Duties:

• Each shift generally arrives 15 minutes early and shift change is done by either the Residential Care Coordinator or House manager and should include who is currently in the building, information on any new residents, any conflicts or important information from the day that the Evening shift needs since they are not able to read the notes until later.

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Residential Care Coordinator Education and Experience:

• Excellent communication skills, group management and interpersonal skills.

• Excellent physical abilities and ability to lift large heavy objects.

• Child & Youth diploma or Social Service degree.

• Possession of, or willingness to complete Emergency First Aid and CPR/AED  Level C.

• Ability to cope positively under pressure.

• Ability to work positively and respectfully in a team.

• Child & Family Services, Child Abuse and Police Record checks.

• Experience working in a group setting with youths in care.

• Experience newborns and knowledge of current infant and child care guidelines.

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📬 How to Apply

Please submit your resume and cover letter to Carolyn Eva; Executive Director; Villa Rosa; 784 Wolseley Avenue; Winnipeg, R3G1C6. Applications will be accepted until September 30, 2025.
 

Join us in making a meaningful difference in the lives of young women and their families.​